About Docfix

Hello! I am Scott, the face behind Docfix.

I’m a technical writer and consultant with a background that bridges engineering, software development, and customer-facing solution design. Over the years, I’ve worked across roles in technical writing, software engineering, and solutions architecture — often acting as the translator between complex systems and the people who need to understand them.

I started my career creating open-source repair manuals and have since built API docs, launched developer portals, designed scalable data pipelines, and helped enterprise clients solve tough problems in analytics and identity verification. Whether I’m writing documentation, building internal tools, or mentoring teams, I bring a clear, thoughtful approach rooted in empathy and technical precision.

My work is driven by the belief that great documentation isn't just about explaining how something works — it’s about empowering people to actually use it. I enjoy working with organizations that value clarity, user education, and long-term knowledge scaling.

When I’m not writing or building, you might find me coaching student-athletes, volunteering with emergency services, or tinkering with projects like my water quality dashboard for San Francisco Bay swimmers.

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